Got questions? We’ve got answers.
Here are some common things people want to know before they start.
You don’t need a big reason. If you have been thinking about this question it often shows you have things on your mind. It can help to talk about them.
If you’re tired all the time but the doctor says you’re fine. If you keep having the same fight with your partner. If Sunday nights make you want to cry thinking about Monday. If you’re snapping at your kids more than you want to. These are all good reasons.
Therapy isn’t just for people having the worst time of their lives. It’s for anyone who wants to feel better than they do right now.
Whatever’s on your mind. There’s no “right” topic.
Some people come in with clear goals. Others know they’re not okay and don’t know where to start.
You can talk about your relationships, your kids, your job, your stress, your fears, your past, your health, your anger, your sadness or anything else that’s weighing on you.
Big stuff, small stuff, old stuff, new stuff. If it matters to you, it matters to us. There’s nothing you can’t bring up.
No. You don’t have to be falling apart to talk to someone.
A lot of people think therapy is only for big problems but support isn’t only for crisis moments. You can come in because you’re tired, stressed, overwhelmed, or want things to feel better than they do right now.
Getting help early can actually keep things from getting worse. Think of it like this: you don’t wait until your tooth falls out to see a dentist. You go for checkups.
Therapy can work the same way. Come when things start to feel off. You don’t have to wait until you’re falling apart..
The first session is a conversation. That’s it.
You’ll talk about what’s been going on, what you’re hoping to work on, and anything important in your history. You don’t have to talk about everything all at once.
Your therapist will ask questions to get to know you better and explain how therapy works.
There’s no test to pass. No right way to do it. We go at your pace.
That’s okay. It happens.
Therapy only works if you feel safe and comfortable with the person you’re talking to. If you don’t feel a connection, let us know. We’ll match you with someone else.
Finding the right fit is part of the process and we want you with the therapist who feels right for you.
Yes. We accept Medicaid and we’re in-network with most major insurance plans.
If you’re not sure what your plan covers, call us and we’ll check for you before you start. We don’t want there to be any surprises when it comes to cost.
If you don’t have insurance, ask us about options. We’ll talk it through so money isn’t the reason you can’t get help.
No problem. We offer online therapy too.
Can’t find a babysitter? Working two jobs? Don’t have a car? Live too far away? Feeling too anxious to leave the house? We get it.
You can meet with your therapist online from anywhere in New York. Your bedroom, your car on lunch break, your kitchen table after the kids go to bed. Wherever you have privacy and the internet, we can make it work.
Same therapist, same help, just through a screen instead of across a room.
It depends on what you need.
Some people come for a few months to get through something specific – a breakup, a job loss, a rough patch. Some people come for longer because they’re working through deeper stuff – old trauma, long-time depression, patterns they’ve had their whole life.
We’ll check in with you about how it’s going. If you’re feeling better and want to stop, that’s fine. If you want to keep going, that’s fine too. You’re not locked into anything.
Most people know when they’re ready to finish up. And if you need to come back later, we’ll still be here.
Yes. That’s what therapy is for.
The things you’re scared to say. The stuff you’re ashamed of. What happened that you’ve never told anyone. The thoughts that make you worry you’re a bad person. The mistakes you can’t forgive yourself for. All of it can come out here.
Your therapist has heard it before. They won’t be shocked. They won’t judge you. They won’t look at you differently. They will help you deal with it.
Sometimes the things we’ve never said out loud are the exact things keeping us stuck. Saying them to someone safe can take away their power over you.
What you say in therapy stays in therapy.
Your therapist can’t tell your family, your friends, your boss – nobody. It’s protected by law.
The only times we have to speak up: If you’re going to hurt yourself or someone else. If a judge orders us to share records. That’s it.
For regular life problems, your past, your feelings or mistakes – that all stays between you and your therapist.
We’ll explain all this in your first session so there’s no surprises.
Just try to give us 24 hours notice if you can. That way your therapist can offer the spot to someone else who needs it. You can call, text, or email to let us know.
No. Your sessions are private.
We follow strict confidentiality rules and take your privacy seriously. We don’t share anything without your permission, unless there’s a safety concern.
We’ll always explain the limits of confidentiality clearly, so you know exactly where you stand.
There’s no magic number. Sorry, we know that’s not the answer you want.
It depends on you, what you’re dealing with, what your goals are, and how ready you are to do the work.
The people who get the most out of therapy show up consistently, do the work between sessions, and are honest about what’s really going on.
Some people feel change after a few sessions. Others need more time. But you don’t have to wait until the end to feel better. It happens bit by bit along the way.
What we can promise is this: we’ll check in often, move at your pace, and adjust the plan as we go. This isn’t forever but we will support you for as long as you need it.
Don’t see your question answered here? Call us or send an email and ask.
we accept most insurance plans
Getting Help Is Easy
3 Simple steps. That’s it
Reach Out
Check & Connect
We’ll check your insurance and find you the right therapist.
Begin Therapy
Meet with your therapist online or in person.
